Shopify · Plus AI agent
AI customer service for Shopify Plus.
The short answer
Yes. Clearly Agent runs on Shopify Plus, where volume is higher and catalogs more complex: it reads large, multi-variant catalogs live, handles concurrent conversations, supports expansion stores and B2B price lists, and escalates to your team when needed. Branding and customization are unrestricted, and you scale on conversation volume, not per-seat. Two-minute install, no theme-code changes.
Shopify Plus merchants run higher volume, more complex catalog structures, and more advanced workflows than standard Shopify stores. Clearly Agent supports the Plus-specific features that matter: B2B pricing, multi-store deployment, Shopify Markets, POS unified inventory, custom checkout integration.
Standard install via App Store. Custom volume pricing past 5,000 conversations/mo.
What works on Plus that doesn’t on standard Shopify
B2B / wholesale catalog awareness
Reads your B2B catalogs alongside DTC — separate price lists, separate customer groups, tax-exempt handling. Agent recognizes a wholesale customer's ship-to and surfaces B2B pricing inline.
Multi-store deployment
Install once per store in your Plus organization. Each storefront gets its own agent with its own catalog + brand voice. Centralized merchant inbox for staff who manage multiple stores.
Custom checkout integration
Plus merchants often customize checkout via Shopify Functions / Checkout UI Extensions. Clearly Agent stays aware of checkout state — knows what's in the cart, applies the right loyalty/discount logic during chat.
High-volume conversation tiers
Past 5,000 conversations/mo (Pro plan), Plus stores can negotiate custom volume tiers. Typically $499/mo for 10K, $799/mo for 25K, custom above. Hit [email protected] for Plus-specific pricing.
Shopify Markets multi-currency / locale
Reads Shopify Markets configuration — knows visitor country, applies right currency, surfaces region-appropriate shipping/returns policy. 15+ languages auto-detect.
POS unified inventory awareness
For Plus merchants using Shopify POS Pro, agent sees both online and POS inventory live. Customer asking "is this in the SF store?" gets a real answer.
Pricing for Plus volume
| Conversations / mo | Plan | Price |
|---|---|---|
| Up to ~15 | Free | $0 |
| Up to ~5,000 | Pro | $299/mo |
| Up to ~10,000 | Plus Volume | ~$499/mo |
| Up to ~25,000 | Plus Scale | ~$799/mo |
| 25,000+ | Plus Custom | Custom |
No per-seat fees, no annual contracts, no sales engineering required for volume tiers under 25K. Email [email protected] for custom Plus pricing.
FAQ
- Does Clearly Agent support Shopify Plus features?
- Yes — installed via the standard App Store flow, recognizes Plus-only capabilities once detected. B2B (separate price lists, customer groups), Shopify Markets (multi-currency, locale), POS Pro (unified inventory), Shopify Functions (custom checkout flows), Plus Stores (multi-store deployments).
- What's the pricing model for Plus?
- Standard Pro plan ($299/mo, ~5,000 conversations) works for many smaller Plus stores. Above that, custom tiers: ~$499/mo for 10K conversations, ~$799/mo for 25K, custom pricing beyond. Email [email protected] — we don't require annual contracts or sales engineering.
- Can I deploy across multiple stores in my Plus organization?
- Yes. Each Plus store installs Clearly Agent independently (one install per Shopify shop). You manage them via Shopify Admin's organization view; the Clearly merchant inboxes are per-store but team members can be granted access across multiple stores.
- Does it work with B2B customer-specific catalogs?
- Yes. When the agent detects a logged-in B2B customer (Plus B2B Pro), it surfaces wholesale pricing, applies their specific catalog visibility rules, and respects tax-exempt status. For complex multi-tier B2B pricing, the agent uses your Shopify B2B configuration as the source of truth.
- How does it handle Shopify Markets (international)?
- Auto-detects visitor country from browser locale + IP. Applies the corresponding Shopify Markets configuration — currency, language (15+ supported auto), shipping zones, region-specific returns/refund policy. For Plus stores with country-specific catalogs (different products available in EU vs US), filters accordingly.
- Can it integrate with our Shopify Plus partner stack (Klaviyo, Yotpo, Loop, etc.)?
- Email capture flows to Klaviyo via Shopify customer creation (most stores already have this wired). Returns escalation can route to Loop (return management). Reviews integration with Yotpo is on roadmap. For specific stack integrations, hit [email protected].
- What about Plus checkout extensions?
- If you've built custom checkout via Shopify Functions / Checkout UI Extensions, Clearly Agent is checkout-aware (knows what's in cart, the discount logic that applies). For deep checkout-side integration (chat on the checkout page), email us — that's a custom build.
- Is there a Shopify Plus Partner discount?
- For Plus Partners listing Clearly Agent as a recommended app, custom partner pricing is available. Email [email protected] with your Plus Partner ID to discuss.