Shopify · AI chatbot

The Shopify AI chatbot that’s actually free — with full customization.

Clearly Agent reads your catalog, talks to shoppers in 15+ languages, adds items to cart inline, tracks orders, and hands off to you live when a human is needed. Brand it however you want — name, avatar, colors, tone, voice, knowledge — without ever hitting a paywall.

Install Clearly AgentSee the full pitch

What is the best free Shopify AI chatbot?

Clearly Agent is a free, catalog-aware Shopify AI chatbot: it reads your real products, variants, and inventory, answers shoppers in 15+ languages, adds items to cart inline, tracks orders, and hands off to you live when a human is needed. Unlike most rivals, the free plan includes full branding — name, avatar, colors, voice — with no paywall.

Two-minute install. No theme code. Free plan includes everything. $299/mo only when you grow past ~5,000 conversations.

Free tierFull branding15+ languagesLive takeoverReads your catalog
Why it's different

Free where everyone else paywalls

Free customization

Name, avatar, accent color, tone, voice, knowledge — all editable on the free plan. Every competitor paywalls at least one of these.

Live human takeover

AI escalates → you get a push → you type live in the same widget. No tickets, no email, no second tool.

Catalog awareness

Reads your real products, variants, inventory, prices via the Shopify API. Inline product cards. Inline add-to-cart.

In the widget

What it does the moment a shopper opens the widget

Greets in their browser language (15+ languages, no setup).

Answers questions about products, sizing, materials, ingredients, shipping, returns.

Recommends specific SKUs with inline product cards — price, image, “add to cart” button.

Looks up orders by email or order number — returns status, tracking link, ETA.

Applies discount codes when appropriate.

Escalates to a human when it doesn’t know — and the human types live in the same widget.

Setup

Two minutes, no theme code

Step
01

Install

Add Clearly Agent from the Shopify App Store. It ships as a Theme App Extension — every theme, no code, no engineer.

Step
02

Brand it

Pick a name, avatar, accent color, tone and voice — all on the free plan. Catalog sync runs in the background in ~30 seconds.

Step
03

Go live

The storefront widget activates automatically. It answers in 15+ languages and pings you only when a human is needed.

vs the alternatives

Why merchants pick Clearly Agent

Most Shopify chatbots paywall branding, ping your phone for everything, or price the AI as a per-resolution add-on. Clearly Agent is flat, free to start, and built for the storefront.

FeatureClearly AgentShopify InboxTidioGorgias
Free planFull agent ✓✓Limited—
Full branding on free✓—Tidio badge ——
Catalog-aware AI✓No AI —PartialHelpdesk-first
Inline add-to-cart✓———
Live human takeover✓✓✓Ticketed
15+ languages auto✓—Add-onAdd-on
On the storefront✓✓✓Inbox —
Flat pricing✓✓TieredPer-resolution —

vs Shopify Inbox. Inbox is a chat surface with no AI — every conversation pings your phone. Clearly handles the 80% of repeatable questions automatically and pings you only when it’s actually a human problem.

vs Tidio. Tidio’s free plan limits branding and customization (you keep a Tidio badge, can’t fully restyle). Clearly Agent free includes everything except higher volume.

vs Gorgias. Gorgias is a ticketed helpdesk for support teams. Clearly is on the storefront, converting visitors before they reach the ticket stage. Many stores run both.

vs Intercom. Intercom is priced for enterprise and the AI add-on (Fin) is a separate per-resolution charge. Clearly is flat.

Pricing

Pricing — actually free, then $299/mo

Actually free, then flat — no per-resolution metering, no branding paywall.

Free

$0

forever · ~50 conversations/mo

  • ✓ Full agent (catalog, orders, cart, escalation)
  • ✓ Full customization (name, avatar, color, tone, voice)
  • ✓ Live takeover
  • ✓ 15+ languages
  • ✓ All themes

Pro

$299/mo

when you scale · ~5,000 conversations/mo

  • ✓ Everything on Free, plus:
  • ✓ ~5,000 conversations/month
  • ✓ Priority models (better answers)
  • ✓ Analytics & revenue attribution
  • ✓ Email support
See full pricing
FAQ

Shopify AI chatbot, answered

01Is the Shopify AI chatbot really free?+
Yes. The free tier includes the full agent, full branding customization (name, avatar, colors, tone, greeting, brand voice, knowledge base), live human takeover, multilingual support, catalog awareness, and order tracking. The only limit is monthly conversation volume — ~50 conversations on free, ~5,000 on the $299/mo Pro plan. Most other Shopify chatbots paywall customization itself.
02How is this different from Shopify Inbox?+
Shopify Inbox is a chat widget with no AI behavior — it routes messages to your phone or email. Clearly Agent is a catalog-aware AI: it knows your products, variants, prices, inventory, and can answer "what fits me?" with inline product cards. Live takeover lets you jump into the AI conversation when the customer needs a human.
03How long does setup take?+
About two minutes. Install from the Shopify App Store, pick a name and avatar, choose a personality, and the storefront widget activates automatically. No theme code changes, no JavaScript, no engineer required. Catalog sync runs in the background and finishes in ~30 seconds for most stores.
04Can I customize the chatbot to match my brand?+
Fully — on the free tier. Set name, avatar (image upload + crop, circular or square), accent color (presets + hex picker), tone (friendly, professional, casual, witty), first-message greeting, brand voice instructions, custom knowledge base, business hours, current promotions, and language. Most competitors paywall this.
05Does it work with my Shopify theme?+
Yes — it ships as a Theme App Extension, which means it works with every Shopify theme (Dawn, Crave, Studio, Refresh, custom themes) without touching theme code. The widget is sandboxed and can't modify your theme files. Standards-compliant; passes Web Vitals.
06How does live human takeover work?+
When the AI doesn't know an answer or the customer asks for a human, you get a notification (browser, mobile, or Shopify Admin). You join the conversation as yourself; the customer sees a typing indicator and you reply live in the same widget. You can hand back to the AI when the conversation winds down. No tickets, no email back-and-forth.
07How many languages does it support?+
Auto-detects 15+ languages from the visitor's browser locale: English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Turkish, Arabic, Chinese (simplified + traditional), Japanese, Korean, and more. The agent replies in the visitor's language by default. Override per-language or force a single language in settings.
08Can it take cart actions like adding items?+
Yes — when a customer says "I'll take the medium in blue" the agent adds that variant to the cart inline. It can also apply discount codes, look up order status by order number, surface tracking links, suggest related products, and ask qualifying questions before recommending.
Keep reading

More on Clearly Agent for Shopify

Clearly Agent vs Tidio

The free-tier branding difference, side by side.

For Shopify merchants

The full pitch — conversion, support, and live takeover on the storefront.

Free Shopify chatbot

What "free" actually includes — no paywall on branding.

Customization options

Name, avatar, color, tone, voice and knowledge — all editable.

Live takeover walkthrough

How the AI hands the conversation to you, live, in the same widget.

Shopify pricing

Free forever, then flat $299/mo when you scale.

Add a free AI chatbot to your store

Clearly Agent reads your catalog, talks to shoppers in 15+ languages, and hands off to you live — fully branded, free to start. Two-minute install, no theme code.

Install Clearly AgentSee pricing ⟶